The wizard is orchestrated on n8n (self-hosted, on client infrastructure) with a RAG architecture based on the company's knowledge base:
The agent presents themselves as a business assistant, without pretending to be a person. What the customer values is immediate response and resolution of their issue; and when necessary, there is a real person on the other end of the conversation, providing the full context.
He states it and then moves on. He only responds to information about your business that has been uploaded to his knowledge base; beyond that, he delegates to your team instead of improvising.
The system runs on infrastructure you control, and the conversations are not used to train third-party models. Retention and access are configured according to your data protection policy.
It's yours: your own infrastructure, documentation, and training. The only recurring costs are those of the channel itself (WhatsApp Business API, phone service), which would exist regardless.
Between two and four weeks. The first week is dedicated to building the knowledge base with your actual information; then, testing with team review and channel-by-channel rollout.
It's yours. The only recurring costs are those of the channel itself (WhatsApp Business API, phone service), which would exist regardless.
Free assessment: we identify processes, flows, and custom AI opportunities for your operation.
