We don't sell AI. We design processes that run on their own.

Large companies automated years ago. At many SMBs, new clients and suppliers still get chased when someone has time, inquiries wait until Monday, and data moves by hand between systems. Whether you have 5 employees or 100, systems that work on their own are within reach.

Design your process architecture

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+10

years in B2B & industry

+30

years in processes and reengineering

automations in production

What we solve

Six processes most SMBs sustain with hours of manual work. Six systems that run them on their own.

Prospecting, customer support, operations: the three pillars companies sustain with hours of work. We redesign and automate them with engineering rigor — on your existing tools, with your team supervising.

Ready to automate?

Prospecting & Outreach Agent

Handles the pipeline pains that hurt most: finds companies like those who already buy from you, writes outreach (with RAG+AI that learns your team's tone) and follows up — your team supervises, escalates, and generates more opportunities.

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Ticketing Agent

Most CRM tickets (or support inboxes) have known answers; the bottleneck is classifying and responding without losing important opportunities. Unifies your channels in your CRM and lets automation classify and resolve autonomously. Learns from your processes, detects patterns, and routes only what needs human intervention.

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Process automation dashboard

Your systems don't talk to each other — and your team is the translator. We eliminate repetitive tasks, map your processes, and co-design a functional architecture that connects your systems without anyone retyping data.

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Reengineering & Innovation

With 30+ years of operations and management experience in deeptech and automotive from our partner, we design a system to turn ideas into proof-of-concept. Whatever your size, we validate advanced technology applications in your industry.

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Voice & Chat Agents for B2C

Every missed call or message is a customer who won't call back. Bookings, questions, and requests handled instantly, 24/7, in multiple languages.

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AI training for companies

AI doesn't fail because of the tool — it fails because of how it's used, and it renews every quarter. We run hands-on workshops on your real cases so your team works with it with judgment.

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How we work

The human touch in the age of AI.

We don't just implement technology; we integrate with your team to ensure a smooth, people-centered transition. Our methodology combines technical precision with strategic empathy.

Personalized support at every stage.
Ongoing training for your human capital.
Design of processes that empower talent.

Learn about our process

World-class infrastructure for your peace of mind.

We operate under the highest standards of security and compliance. Our infrastructure is designed to scale with the same robustness your business demands.

Total Compliance

We comply with international data protection and privacy regulations.

24/7 support

Systems constantly monitored to ensure absolute availability.

Built for you, not another subscription

Every solution is configured around how you actually work: connected to your systems, documents, and rules — not another off-the-shelf program.

Success stories

What scaling companies say.

"They identified a bottleneck in our qualification and enrichment process we hadn't seen. From idea to working automation in less than a month."

Sales Director

B2B · Industry

"The support agent resolved 70% of recurring inquiries from day one in production. Our team could focus on higher-value tickets."

AI Marketplace Manager

B2B · Marketplace

Facilities

Based in Barcelona, working with companies everywhere.

Our base is a modern coworking space in the Eixample district — a terrace with views over Barcelona, natural light, and a direct and agile way of working. Pau Claris 162, in the heart of the city.

C/ Pau Claris, 162-164, 3rd floor
08037 Barcelona

Schedule an in-person visit

Img Based in Barcelona, working with companies everywhere.

Let's talk

If your business is ready to take the leap, let's talk.

Free assessment: we identify processes, flows, and custom AI opportunities for your operation.

hello@kaizenconsult.es

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We don't sell AI. We design processes that run on their own.

Large companies automated years ago. At many SMBs, new clients and suppliers still get chased when someone has time, inquiries wait until Monday, and data moves by hand between systems. Whether you have 5 employees or 100, systems that work on their own are within reach.

Six processes most SMBs sustain with hours of manual work. Six systems that run them on their own.

Prospecting & Outreach Agent

Ticketing Agent

Process automation dashboard

Reengineering & Innovation

Voice & Chat Agents for B2C

AI training for companies

The human touch in the age of AI.